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Privacy Policy

Privacy Statement

Personal information collected by the Commonwealth Scientific and Industrial Research Organisation (CSIRO) is treated as confidential and is protected by the Privacy Act 1988 (Cth). Personal information is information relating to an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion provided.

Site Visit Data

This site is operated by CSIRO with assistance from a number of external service providers.

When visiting this site, a record of your visit is logged. The following information is recorded for statistical purposes and is used by CSIRO to help improve the site. The following information is supplied by your browser:

•           the user's server address

•           the user's operating system (for example Windows, Mac etc)

•           the date and time of the visit to the site

•           the pages accessed and the products viewed

•           the previous site visited

•           the type of browser used.

No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider's logs.

Collection of Personal Information

CSIRO will collect your personal information when you contact us or attempt to place an order via the website.  The information that CSIRO will collect may include your:

•           name;

•           email address;

•           phone number;

•           billing and shipping address; and

•           other contact details that you provide to us.

This information will be used for the purpose that you provided it for, and CSIRO may also use it as required for processing any inquiries or orders, and where you have consented, providing you with further product or other relevant information.

CSIRO may also provide your information to third party contractors who assist in processing orders or managing the website.  Your information will remain subject to the requirements under the Privacy Act 1988 (Cth).

CSIRO will not otherwise disclose this information without your consent except where CSIRO may be required by law to disclose certain information.

In addition to the information collected by CSIRO, when you submit an order online, credit card and other personal details will also be collected by SecurePay Pty Ltd, via its business unit Camtech.  CSIRO will not have access to the information that Camtech collects.  A copy of the privacy statement for Camtech can be viewed at:

Access to information

CSIRO will, at your request, provide you with access to any information which CSIRO has collected about you through this website in accordance with the Privacy Act 1988 (Cth). To gain access to this information you should contact CSIRO (see details below).  If you believe that any information is inaccurate, incomplete or out of date, please contact CSIRO and we will revise the relevant information in accordance with the Privacy Act 1988 (Cth).

CSIRO Parkes Radio Telescope Visitors Discovery Centre

ABN: 41687 119 230

Phone: (02) 6861 1777


585 Telescope Road

Parkes NSW 2870


A cookie is a text string that is included with Hypertext Transfer Protocol (HTTP) requests and responses. Cookies are used to maintain state information as you navigate different pages on a web site or return to the web site at a later time. Cookies cannot be used to execute code (run programs) or deliver viruses to your computer.

Cookies are either stored in memory (session cookies) or placed on your hard disk (persistent cookies). uses session and persistent cookies.

Security of Information

Subject to this Privacy Statement, your personal information will not be released unless the law requires or permits it or your permission is given.  We provide a secure environment and a reliable system but you should be aware that there may be inherent risks associated with the transmission of information via the Internet. For those who do not wish to use the Internet, CSIRO provides alternative ways of obtaining and providing information.